Buyer's responsible for shipping fees. I will get you the best rate available. Shipping fees are invoiced through PayPal and paid in the same manner as when you placed your order. I notify you and invoice you for the shipping fee when your order is ready to ship. Orders will not shipped until the shipping fees are paid.
Shipping charges for furniture vary's depending on the size, weight, the zip code being shipped to and if it is a residential or business address. Shipping to a business can be much cheaper.
Items will be shipped by FedEx & USPS for small items and Common Carrier Trucking Company curb side delivery for our large items.
There are no refunds for customized items, unless the item is received broken, defective or an error has been made on the supplier's part during customization.
Common Carrier Delivery
Common Carrier Company will call to provide you with the date and time for the delivery. Someone 18 years old or older must be present to receive the shipment if shipped through a Common Carrier.
The Common Carrier service is Curbside delivery, meaning that the driver will unload at your curb or driveway, but does not deliver inside your home. For this reason we recommend assistance with transporting your piece(s) from the truck to your home.
Any and all damages MUST BE REPORTED to Granny Jane's Wood Shed within 24 hours of delivery which begins from the time your order is delivered. If you do not report the damage within this time frame your claim will be denied.
It is the buyer's responsibility to examine package and contents for any damage when delivered.
When you sign the driver’s delivery receipt, you are acknowledging all contents are in good order.
Do not sign, write on, or initial any shipping paperwork if you receive your order and there is visible damage to the PACKAGING. Remove the packaging while the driver is there to check the contents. If the content is damaged contact Granny Jane's Wood Shed immediately. If there is package damage and the driver demands you sign, write, or initial anything - please call 814 687 3880 so I can talk to the driver.
You MUST show all damage to the driver. You must take pictures of any damage to either the packaging and/or contents and e-mail them to me. If nothing is noted on the Common Carrier delivery slip or no pictures are taken of damages the claim will not be covered.
Damaged items must be returned in the original packing material as when received. If your delivered on a pallet it must be returned and secured on a pallet. If approved, damaged item will be repaired or replaced with the same item.
No repairs or replacements will be made should you choose not to follow the process for damages. "No Exceptions".
Shipping is to the 48 contiguous United States. I do not ship to Canada, Alaska or Hawaii.
If you have questions please contact me before ordering, please provide your phone number.
Granny Jane & Plain Jane Stores
Granny Jane's Wood Shed
258 Harmony Drive 421205
Flinton, PA 16640
Phone 814 687-3880
Cell 814 215 7725 No Texting Please. E-mail Only
Fax 814 687-3880
Granny Jane's Wood Shed is owned & operated by Jane Snyder DBA Granny Jane & Plain Jane Stores