Shipping Information

Buyer's responsible for shipping fees.  We will get best rate available.  Shipping fees will be invoiced through PayPal when the order is ready.  Orders will be shipped when the shipping fees are paid.  Your order will not ship until the shipping fee is paid.

I notify you and invoice you for the shipping fee when your order is ready to ship.  

We sell our furniture at very competitive prices and only charge the actual shipping rate.  Shipping charges for furniture vary depending on the size, weight, the address being shipped to and if it is a residential or business address.  Shipping to a business can be much cheaper.

You may contact me and I will gladly give you a approximate shipping rate for any items you are interested in.  Please email or call us with the items MPN number you wish to purchase, your phone number, the zip code to which you would like them sent and if the address is a residential or business address.

Items will be shipped by FedEx & USPS for small items and Common Carrier Trucking Company curb side delivery for our large items.

There are no refunds for customized items, unless the item is received broken, defective or an error has been made on the supplier's part during customization. 

All damages MUST BE REPORTED within 24 hours of delivery which begins from the time your order is delivered.  If you do not report the damage within this time frame your claim will be denied.

FedEx is basic home delivery.

FedEx Damage

It is the buyer's responsibility to examine the package and contents for damages.  If package is delivered damaged please contact Granny Jane's Wood Shed immediately.  Take pictures of the damaged package.  If the content is damaged take pictures of damage.  You MUST e-mail me the pictures to be able to file a claim.  If you are there to receive your package and notice damage to the package you MUST show it to the driver and call GJWS immediately.  Ask the driver if you can remove the packaging to check for damage on the contents.  All damage must be noted on the delivery slip to be able to file a claim.  Pictures will assist in filing a claim with FedEx.  Claims may not be covered without pictures so this is very important.  Damaged item must be returned in the original packing material as when received. 

No repairs or replacements will be made should you choose not to follow the process for damages.  "No Exceptions".

Common Carrier Delivery 

Common Carrier Company will call to provide you with the date and time for the delivery.  Someone 18 years old or older must be present to receive the shipment if shipped through a Common Carrier.

The Common Carrier service is Curbside delivery, meaning that the driver will unload at your curb, but does not deliver inside your home.  For this reason we recommend assistance with transporting your piece(s) from the truck to your home.  

Common Carrier Damage

It is the buyer's responsibility to examine package and contents for any damage when delivered.  Do not sign, write on, or initial any shipping paperwork from the Common Carrier Trucking Company if you receive your order and there is visible damage to the PACKAGING contact GJWS immediately.  If the driver demands you sign, write, or initial anything - please call GJWS (814 687 3880) so I can talk to the driver.  

It is very important that you do not sign, write on, or initial any paperwork.  When you sign the driver’s delivery receipt, you are acknowledging receipt of all products in good order.   

If damage is notice on the packaging unwrap your package while the driver is there.  You MUST show all damage to the driver.  You must take pictures of any damage to either the packaging or contents and e-mail them to me.  If nothing is noted on the Common Carrier delivery slip or no pictures are taken of damages the claim will not be covered. 

Damaged items must be returned in the original packing material as when received.  If your order came on a pallet it must be returned and secured on a pallet.  If approved, damaged item will be repaired or replaced with the same item.

No repairs or replacements will be made should you choose not to follow the process for damages.  "No Exceptions".

Shipping is to the 48 contiguous United States.  I do not ship to Canada, Alaska or Hawaii.

If you have questions please contact me before ordering, please provide your phone number.

Thank you,
Jane Snyder
Granny Jane & Plain Jane Stores

Granny Jane's Wood Shed
258 Harmony Drive 421205
Flinton, PA 16640

Phone 814 687-3880
Cell 814 215 7725 No Texting Please. E-mail Only
Fax 814 687-3880

Granny Jane's Wood Shed is owned & operated by Jane Snyder DBA Granny Jane & Plain Jane Stores