Granny Janes Wood Shed

Ordering & Cancellation

When placing your order for a handmade piece of furniture the process of making your item will not start until I place your order with the supplier.  I may contact you by phone to verify/confirm your order information.  Your handmade item(s) when ordered will normally ship to you within three (3) to four (4) months DEPENDING ON HOW MANY ORDERS ARE AHEAD OF YOUR'S.

Here's how easy it is to place your order:
You will select your item, add any options you would like than click the Order button.  You will add any instruction for your order to the Add Information Comments Here Box such as customizing of your order.  You may continue to shop or go to your shopping cart and checkout. 

Note:  If nothing is put in the Add Information or Comment Here Box your item will ship with no additional requests. 

Click the Go To Payments to add your billing and shipping information and click on the box at the bottom of the page if you agree to my Store Policies than click continue button.  Review the information and be sure it is correct than click the continue button.  Granny Jane's Wood Shed will not be responsible for incorrect information. 

Next is the payment page.  If you have a PayPal account login into your account and proceed to pay now button.  If you do not have an account go to the "Don't Have a PayPal Account" and follow the PayPal instructions to put in your payment information.

Please understand YOU DO NOT NEED A PAYPAL ACCOUNT to place an order or make your payment.

I use PayPal because they are THE LEADER IN SECURE ON LINE PAYMENTS and this is for your protection.  I do not have access to any of your payment information.  

Granny Jane's Wood Shed accepts orders anytime using the web site.  Payments can only be accepted through PayPal. 

Cards accepted through PayPal are Visa, Master Card, American Express, Discover and Bank Debit Cards or E-Check.  You do not need a PayPal account to use a credit card, bank debit card or e-check for payment. 

Orders normally ship to you 3 to 4 months depending on how many orders are ahead of yours.  Orders can/may take longer to process but this is highly unlikely.  I will advise you of any delays when order is placed to allow you to decide if you want to continue with the order.

NO RETURNS ON CUSTOM MADE OR MADE TO ORDER FURNITURE OR ITEMS

I cannot guarantee a refund once the order is placed with my supplier.  Any refund is at the supplier’s discretion.  If the process of making your item has already been started there will be no cancellation, refund or charge back allowed. 

The time it takes to build and to ship your order including a longer building time than expected, does not qualify a reason for a cancellation, refund, or charge back.

Because of the nature my country, rustic primitive and early american furniture/furnishings will often show visible imperfections.  Minor non-structural splitting or cracking may occur due to the natural characteristics of solid pine lumber and are not considered defects.  This is also a characteristic of pine furniture and is not a defect.  This will be part of the natural look and beauty of the items I offer.  The items can/will have scratches, distressing, dents, cracks, stains, faded colors, cracks or knots in the wood and rust on some of the tin ware and metal ware.  The furniture items may have slight variances in moldings, hinges, knobs, and handles due to availability.  In no way will this jeopardize the integrity of the structure.  Knots may bleed through on painted pieces.  Both lend to the antique appearance of the piece.  Colors offered may show differences from one monitor to another monitor due to the operating system being used.

Dimensions listed may vary slightly due to the handcrafting of each piece.

Cancellation of your order may not be possible.  Should you choose to cancel, it will be at the discretion of the supplier whether your cancellation will be honored.  Should supplier deny your cancellation request, the buyer is responsible for full price of the order.

NO RETURNS ON CUSTOM MADE OR MADE TO ORDER FURNITURE OR ITEMS

Please Note:  After an order has been put into production, there will be a 25% restocking fee for any cancellation, no exceptions.

If you have questions or concerns contact me, I am here to assist you.

Thank you,

Jane Snyder  DBA Granny Jane & Plain Jane Stores.

Granny Jane's Wood Shed
P.O. Box 421205
Flinton, PA 16640

Phone 814 687-3880
Cell 814 215 7725
Fax 814 687-3880

Granny Jane's Wood Shed is owned & operated by Jane Snyder DBA Granny Jane & Plain Jane Stores

**No Canada or International Shipping, items ship to continental US Only.**